Privacy Policy

Scope of Application

This policy applies to business contacts, counterparties, logistics partners, financial institutions, inspection agencies, and other stakeholders engaged in commercial activities with Tradify.

Categories of Personal Data Collected

We collect and process limited categories of personal data necessary for commercial trade execution, including:

• Identification information (name, job title, company name)
• Contact information (email address, phone number)
• Contractual and transaction-related data
• Shipping and logistics details
• Compliance and due diligence documentation
• Communication records

We do not collect sensitive personal data unless strictly required by law.

Lawful Basis for Processing

Processing is based on:

• Performance of a contract or pre-contractual measures
• Compliance with legal and regulatory obligations
• Legitimate commercial interests in conducting international trade
• Explicit consent where required

Purpose of Processing

Personal data is processed strictly for:

• RFQ evaluation and contract execution
• Trade documentation and logistics coordination
• Financial settlement and trade finance instruments
• Regulatory compliance and audit requirements
• Risk assessment and counterparty verification

We do not use personal data for unrelated marketing activities without consent.

Trade Compliance and Regulatory Screening

As part of our international trade governance framework, we conduct:

• Know Your Counterparty (KYC) procedures
• Anti-Money Laundering (AML) checks
• Sanctions list screening
• Regulatory due diligence reviews

Data processed for compliance purposes is handled under strict confidentiality controls.

Data Retention

We retain personal data only for the duration necessary to fulfill contractual obligations and comply with applicable legal and regulatory retention requirements in the UAE and relevant jurisdictions.

International Data Transfers

Where personal data is transferred outside the UAE, we implement appropriate safeguards including:

• Contractual protection mechanisms
• Data transfer agreements
• Compliance with PDPL cross-border transfer provisions

Data Security Measures

We implement appropriate technical and organizational controls including:

• Restricted access policies
• Secure storage systems
• Role-based access controls
• Internal confidentiality obligations
• Audit and monitoring mechanisms

Third-Party Processors

We may share limited data with:

• Banks and financial institutions
• Shipping and logistics providers
• Inspection agencies
• Legal and regulatory authorities

Such parties are contractually obligated to protect personal data in accordance with applicable law.

Data Subject Rights

Under the UAE PDPL, individuals may have rights including:

• Access to personal data
• Correction of inaccurate data
• Restriction of processing
• Data deletion where applicable
• Filing a complaint with the UAE Data Office

Requests may be submitted using the contact details below.

Contact Information

For privacy-related inquiries:

TRADIFY GENERAL TRADING CO. L.L.C.
Al Fajer Complex – 2nd Floor – Office 203
Umm Hurair Rd – Oud Metha – Dubai
United Arab Emirates
Email: contact@gotradify.com

Policy Updates

We may update this Privacy Policy periodically to reflect regulatory or operational changes. Updated versions will be published on this page with a revised effective date.